A small adjustment with word usage can have a powerful impact elevating your customer or client experience, with an increase to your bottom line income as a by-product. Word of mouth [aka online reviews] is still the best advertising to maintain and expand a business and your reputation. POSI-TALK also goes a long way to increasing morale and productive team interactions among co-workers too.
To create some friendly competition, consider getting teammates to participate in the POSI-TALK Challenge below the infographic.
Take the POSI-TALK Challenge
Place an empty clear cup or jar in a prominent place in the office for all team members to be able to view it.
THE CHALLENGE:
For the next 2 weeks (3/20) try to avoid using Negative talk by replacing it with POSI-TALK words or phrases.
If someone on the team checks you saying a negative word, you have to
place a penny in the jar. It will be a learning experience for
everyone. Persons saying "CHECK" will start checking themselves.
Everyone is a winner and no one loses, if you dare take the challenge. Let's have some fun doing it, as we all learn together.
Starbucks Is Hiring In-Store Human Workers After Replacing People With
Machines — and Finding It Didn't Work
-
Starbucks CEO Brian Niccol is adding more staff to 3,000 Starbucks
locations globally.
No comments:
Post a Comment